121delivery technology, equipment, and personnel for tech support, as well as registration, advising, and other necessary support for students taking online business classes. At the time, the OBBA tuition was $261.29 per credit hour, including an e-learning fee of $60. The MOU speciﬁed that the COB would receive $100 per credit hour ($77 from tuition, and $23 of the $60 e-learning fee), and thus 38.3% of revenues, and providing 61.7% of revenue—equivalent to $161.29/credit hour—to the university. Since the OBBA MOU, the OBBA has grown into a self-sustaining program that has allowed the College of Business to be entrepreneurial and responsive. For example, FAU President John Kelly asked the colleges to offer classes over winter holidays, and the COB immediately offered multiple OBBA classes for this “intersession.” The OBBA revenues allowed the COB to establish the Center for eLearning (CEL), which became the Center for Online and Continuing Education (CoCE), providing $549,000 in 2015–2016 and over $1 million in 2019–2020. In the most recent 2019–2020 academic year, OBBA generated over $7.6 million for FAU, of which $3 million went to the College of Business. The OBBA program also S. Terjesen

122achieved Florida Atlantic University’s highest ranking in the U.S. News and World Report at #27 in the nation for online undergraduate business education.

3.6 Individual Level

Faculty and staff can undertake individual-level efforts to reduce bureaucracy. When Professor Robby George served as a tenured chair of political science at Princeton, he established two centers through which to implement his work: one on-campus James Madison Center, and the other off campus. As another example, individual